• How fast can you set up an account?
ArteryPlanet.Net strives for a setup time of no more than 6 hours per order. This all depends on how busy we are at the time of your order. We can be as fast as 1 Hour, and always within 1 Day!

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• What if I want to upgrade my website?
You may upgrade any of ArteryPlanet.Net web hosting package at any time. You will be required to pay the difference in the fee for your current plan, and the plan you are upgrading to.
No applicable for Special Plans.

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• What is the difference between Linux accounts and Windows accounts?
Linux provides secure and reliable environment perfect for most of the hosting needs, but sometimes you want to take advantage of some Windows applications such as MS Access, ASP scripting, .NET Framework, etc. For that you might want to use Windows.

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• Are there any hidden costs?
No. We're not interested in tricking you, or we wouldn't offer Full 30 Day Money Back Guarantee. We want you as a happy customer.

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• Do you have any Money-Back Guarantees?
At ArteryPlanet.Net, customer satisfaction is our main focus! That is why every web hosting plan that we offer comes with a 30 day money back guarantee. If, for any reason, you are not completely satisfied with our service, you will be refunded the full monthly fees excluding overages, and domain registration. ArteryPlanet.Net must be notified in writing before the 30th day following activation.

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• Is there a discount if I prepay for several months in advance?
Of course there is! When you prepay, you are lowering our administrative costs . . . so we pass those savings directly on to you. You can view all Pricing and plans in our site at http://www.arteryplanet.net

Our payment methods are:

- Credit Card
- Paypal - http://paypal.com
- Cashiers Check or Money Order (this method of payment requires a minimum of 12 months payment in advance.)

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• Does ArteryPlanet.Net require any minimum contracts?
No, you can pay for hosting on a month-to-month basis.

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• Do I need a domain name?
It is necessary to have a domain name for each account.

The domain name is what is used by the DNS (domain name server) to find where your site is located.

So each account must have a Domain Name that is Registered to you or your group or company.

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• Are the names we get with ArteryPlanet.Net the same quality as interNIC?
All registrars write names to the same registry. Their is only one registry for the domains.
All registrars write to the same one, this includes interNIC.
Since all registrars use the same protocol and software their is nothing a registrar can do to in regards to the performance of a domain once it has been submitted. Registrars just hold the WHOIS information.
If a registrar server should go down for some reason the only thing that could happen is that the whois information would not be available for a while.
With the automated system that ArteryPlanet.Net uses the submission is captured exactly as you entered it.

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• Can I transfer a domain from another registrar to ArteryPlanet.Net?
Yes. The transfer is FREE but we will charge you for one year and add it to the end of you current term.
If you are paying a high rate or have registered a domain name with another registrar such as Network Solution you do not have to renew with them.
You can transfer at anytime and not loose any of your current registration term with ArteryPlanet.Net.

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• Why are your domain registration fees so low?
We are since lot of years in the internet marketing and have lot of clients registering domains day by day.
In turn our volume allows us to offer the low prices.

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• Are the domain names registration refundable?
No, the domain names registration are NOT refundable.

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• Do you have a phone number for support?
In order to reduce costs and increase efficiency, ArteryPlanet.Net does not provide a telephone contact method for technical support. Based on the nature of problems had by web hosting customers and the worldwide clients we have, it is much timelier and more effective for issues to be handled via ticket/email rather than over the phone.

We have a high customer satisfaction rates. This reputation was earned without phone support. We have many large business customers who rely on us with mission-critical websites, and they have not been let down.

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